Codes of Ethics

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We are forthright and truthful with customers, employees, vendors and other stakeholders. We keep our promises.

Respect for the Law

We adhere to all the laws, regulations and ordinances governing the plumbing industry. We practice proper financial and accounting procedures in accordance with all laws governing a privately owned business.


We provide solutions to plumbing problems and install, service and repair plumbing systems and parts in strict accordance with the highest standards

Safety and reputation

We maintain quality vehicles, safe equipment, safety equipment and workwear reflecting our emphasis on the highest of standards.


We support each member of our team with the aim of strengthening our business and establishing long term relationships.


We strive to attain the highest degree of customer service. Our goal is the pursuit of excellence through meaningful engagement with our customers and total engagement with the service we are providing.

Pride and Respect

We take pride in our business and the standard of service we provide. We are respectful of customers, fellow employees and other industry professionals.


We offer the courtesy of respecting the sanctity of customers’ homes and their privacy

We treat your home as we treat our homes.

Online Booking

For emergency work (Saturday/Sunday/Out of hours) please ring 02 6292 8175 for an immediate response.

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